When your basement starts showing signs of water seepage, especially during heavy downpours, it can be unsettling. That was the reality for one local homeowner who, after noticing persistent water coming through her basement walls and floors, knew it was time to take action—not just for her peace of mind, but to protect the long-term safety of her home.
What happened next is a story we’re proud to share.
Word of Mouth Led Her to Ohio State Waterproofing
Unsure where to begin, she asked around—six or seven different people, to be exact—and every single one gave the same answer: Ohio State Waterproofing. Friends, neighbors, and even a professional plumber recommended our team without hesitation.
Encouraged by the unanimous support, she reached out. And from the first day of the project, the experience was everything she hoped for—and more.
A Team That Truly Cares
Led by crew chief Kevin, our team got to work on a multi-day project to secure and waterproof the basement. But what stood out wasn’t just the technical know-how—it was the respect, warmth, and professionalism our team brought into the home.
“Kevin was very warm and cordial and very clear about explaining everything that would be taking place,” she shared. “Because of that introduction to the work, I felt very comfortable that everything would be taken care of.”
Every day began and ended with clear communication. Every member of the crew showed up with a positive attitude, working efficiently—even through the most physically demanding parts of the job.
Results That Speak for Themselves
The transformation was more than just functional—it was beautiful. Her basement, once damp and uncertain, is now clean, dry, and ready for the future.
“Today I see the final results. And I am understanding everything that has happened because it was explained to me day by day. The final result is what I would call magically magnificent!”
A Grateful Homeowner—and a Grateful Team
Hearing this kind of feedback is exactly why we do what we do. At Ohio State Waterproofing, we believe in treating every home as if it were our own—and every customer like a neighbor.
To the homeowner who shared this story: Thank you for trusting us with your home and for spreading the word to others in your community. We’re so glad you had a “wonderful experience,” and we’ll be here for your friends and neighbors whenever they need us.
Got basement concerns? Let Ohio State Waterproofing help you protect your home—just like we did for this grateful homeowner.
Ohio State Waterproofing has provided quality service with over 90,000 successful waterproofing and foundation repair installations and satisfied customers since our inception in 1978.
Ohio State Waterproofing’s philosophy for success is to provide honest, courteous and guaranteed service to every customer. Our reputation reflects this. Our well-trained waterproofing technicians are dedicated to complete customer satisfaction. This is achieved through fast, efficient processes as well as teamwork throughout this organization. You will always find a friendly representative willing to meet your needs at Ohio State Waterproofing.
We are a full service company that handles problems ranging from patching cracks to rebuilding basements. In addition, we hold three patents related to waterproofing that make us unique in the industry. These patents and our experience allow us to be able to do what every other waterproofer can do, but no one else can do what we do.
We are actively involved in the industry and community, including the National Association of Waterproofing Contractors, BHA, NARI, NAHB, NHIA, the BIA, the FHA and a number of consumer advocacy groups, as well as playing leading roles in a number of charitable functions.
But, most importantly, our highest degree of praise comes from the thousands of referrals we get from satisfied customers. Together they’ve made us a leader in the basement waterproofing and foundation repair industry.
