Are you in need of professional basement waterproofing services? It’s important to choose a trustworthy contractor. This will ensure that the project will progress smoothly and that the results will be great. However, with so many contractors in the market, it can be difficult determining whom you can trust.
The following are some of the best indications that you are dealing with a contractor that you can trust:
- They offer a warranty
There’s nothing about basement waterproofing that is cheap. It is also quite involving and can be disruptive to your daily activities. It is therefore something you would prefer for your contractor to get right the first time round. However, should a problem arise after the installation or repair of your waterproofing system, it is good to know that you can rely on your contractor to carry out the repair at no additional cost to you.
The offer of a warranty also shows that the contractor is confident in their work and the materials they use. Be sure to read the terms of the warranty before agreeing to them.
- A good reputation
A good reputation is key when hiring a waterproofing contractor. It not only shows that the contractor has experience working on waterproofing of basements but also that they are reliable. Ask the contractor for referrals from previous clients and search online for reviews on the contractor. You may come across some issues that clients raise that will help you avoid problems.
Be careful when reading reviews online. Negative reviews aren’t necessarily a bad thing. It’s important to gauge whether the bad review was by a disgruntled client trying to vent or is a genuine complaint. It’s also important to look at how the contractor reacted to the review. Did they take action to correct the mistake, ignore the complaint, or deny responsibility? Their reaction will tell you a great deal about how it will be working with them.
- Extensive experience
Like with any other investment, you’ll want a professional to handle the job. It’s important to choose a professional that has the credentials to carry out the job. They should have the appropriate training especially if they intend to install a system that involves the use of specialized equipment or materials.
Don’t entrust your home and the safety of your household to just anyone. Ensure you’re working with a professional contractor right from the start.
Ohio State Waterproofing has provided quality service with over 80,000 successful waterproofing and foundation repair installations and satisfied customers since our inception in 1978.
Ohio State Waterproofing’s philosophy for success is to provide honest, courteous and guaranteed service to every customer. Our reputation reflects this. Our well-trained waterproofing technicians are dedicated to complete customer satisfaction. This is achieved through fast, efficient processes as well as teamwork throughout this organization. You will always find a friendly representative willing to meet your needs at Ohio State Waterproofing.
We are a full service company that handles problems ranging from patching cracks to rebuilding basements. In addition, we hold three patents related to waterproofing that make us unique in the industry. These patents and our experience allow us to be able to do what every other waterproofer can do, but no one else can do what we do.
We are actively involved in the industry and community, including the National Association of Waterproofing Contractors, BHA, NARI, NAHB, NHIA, the BIA, the FHA and a number of consumer advocacy groups, as well as playing leading roles in a number of charitable functions.
But, most importantly, our highest degree of praise comes from the thousands of referrals we get from satisfied customers. Together they’ve made us a leader in the basement waterproofing and foundation repair industry.