It is understood that to serve you, our customer, with top quality service, we must fully understand and assess the situation with your home or facility. Upon initial consultation, I, as your representative, will discuss and evaluate the appropriate measures to be taken with my Production Manager and Team Foreman. With your full understanding of our evaluation, Ohio State Home Services commits to the following:
- Complete disclosure to the customer as to the measures to be taken
- A detailed cost estimate will be provided for the customer’s review
- Proactive and responsive attention to the specific details of the customer’s site
- Prompt, courteous service at all times
- Full documentation and status report of worked performed
- The most comprehensive warranty in the industry
It is our number one goal to provide our customers with superior, timely and professional service. It is with this goal in mind that the entire staff of Ohio State Home Services submits this Quality Care Pledge to you.